Here is what people have to say about working with Mile 91.
“It feels very special working with Mile 91. From the outset, it felt like an extension of the team. I haven’t worked with another agency who feel this engaged, warm and personable. I don’t think anyone matches their expertise or their culture of storytelling. We’ve shifted into a space at Mind where storytelling is front and centre of what we do – and engagement with our content, donations and campaign sign-ups have increased because of it. Mile 91 have been instrumental in this.”
Phil Marley
Voices Manager
“I am so pleased we chose Mile 91. Planning before the shoot was really helpful – exploring our objectives for the day, discussing our location and how the day should run to ensure we got the most from the shoot. Ben was excellent. He was brilliant at making people feel at ease. We didn’t feel rushed and yet managed to get a huge range of images. Our photos are natural, warm and really reflect our work.”
Jenn Hall
Head of Fundraising
“With the support and expertise of Mile 91, CottonConnect’s confidence in storytelling has gone from strength to strength. Programme teams have been trained in smartphone filming making and photography which mean we are now capturing authentic stories from the field. As a result, we have a collection of films that support our impact reporting and stakeholder engagement work, plus a growing library of photography.”
Alison Ward
Chief Executive
“We’ve worked with Ben for a few years now and he really is the best. He makes everything look easy, no matter what we throw at him or how packed the schedule is. Whether he’s taking photos of patients, staff members or volunteers, he puts everyone at ease and never makes you feel rushed, he’s a true professional. Our website and communications wouldn’t look half as good if we didn’t have Ben’s photos.”
Rachel Lesbirel
Digital Marketing and Communications Manager
“I've commissioned Catherine and Ben to create purpose-driven films on three separate occasions and have enormous trust that they 'just get it'. With a well-scoped brief, they've worked as an extension to my team to create high quality films that tick all the boxes. Their expertise in storytelling is second to none and they're both a pleasure to work with. All credit to them - they've smashed it every time!”
Jess Dillon
Head of Communications and Marketing
“As well as meeting the key requirements of our brief, delivering a detailed story audit and helping us to identify content gaps, Catherine and Sarah provided a wealth of thoughtful analysis to help us reflect on our approach to storytelling. As a result of the project, we have data, insights and recommendations that we refer to regularly, and these are continuing to shape our approach.”
Rachel Crews
Communications Manager
“Mile 91 were exceptionally supportive and accommodating. Despite the complexity of our project, they made the process appear effortless. They produced authentic and powerful films, written stories, and pictures of people affected by Multiple Sclerosis that communicate complex healthcare challenges in a clear and engaging way. There was a huge range of images too!”
Abdelfatah Ibrahim
Head of Communications, Campaigns and Advocacy
“Catherine was an uplifting and collaborative person to work with from the outset. As well as bringing her storytelling mastery to the conversation, she really listened to our specific organisational need and helped me to design an internal series of training courses that built capability and confidence in our frontline team.”
Chloe Smee
Senior Programme Manager
“We worked with Mile 91 to produce films for Refugee Week. They bring a wonderful balance of efficiency and professionalism, with warmth and sensitivity to their work. Their communication from start to finish was excellent as they walked us, and our church communities, through the film making process. We are delighted with the resulting films.”
Pattie Gercke
Compassionate Communities Development Worker: Refugee & Homeless
“Thank you Mile 91 for the smartphone filming course – it was honestly the most useful and fun workshop I’ve ever been to. I really enjoyed putting what we learnt in the morning in to practice, and felt a huge sense of achievement showing my short video at the end of the day. We all left feeling so excited and motivated to make some great videos for Marie Curie!”
Vicky Larkin
Social Media Manager
“Being able to work with Mile 91 again was an absolute pleasure. We were so thrilled with our videos from previous years, we wanted them back as soon as we could. This time, it was exciting to work with our young carers from the start. They were involved in all the planning, including the types of videos they wanted to create, what their messaging would be and how they want their viewers to feel. It's safe to say the brief was very much fulfilled! For the young people to see what's involved behind the scenes and for us witness a passion being ignited for media in real-time was overwhelmingly inspiring and I am so happy that we were able to achieve such a profound project with Mile 91. Thank you!”
Leanne Wall
Participation Manager
“CW+ has worked with Mile 91 for more than 10 years, and they continue to be an important part of how we tell our story. As the official charity of Chelsea and Westminster Hospital NHS Trust, it's vital that we have powerful, emotive imagery to shine a light on the people at the heart of our work – the patients, families and NHS staff. Ben is really easy to work with – he’s efficient, understands the brief, and is brilliant at building trust and rapport with everyone he photographs. That makes a huge difference, especially in sensitive hospital environments. For us, good photography isn’t a ‘nice to have’ – it’s what brings our campaigns to life. It helps people connect, empathise and, ultimately, give. Working with a photographer who can capture those real, human moments is absolutely worth the investment.”
Polly Fox
Head of Communications and Marketing
“We thoroughly enjoyed our collaboration with Mile 91. Catherine and Ben emanate both professionalism and talent. They fully understood our brief and always acted on our requests but were also willing to give direction and draw on their own creativity. Their efficiency enabled us to quickly turn around a challenging project.”
Poppy Gill
Communications Officer
“Mile 91 is always great to work with, they take charge of the planning process with internal stakeholders which helps out with workload of our marketing team. They really research what the service is, what the aims and outcomes are and can always flex to meet our needs as a client. They are diligent and organised when it comes to the shoot days and with the vast experience they have within the charity sector, they will adapt as needed.”
Sam Mashhadi
Marketing Manager
“Mile 91 delivered a hugely engaging, and fun training course, packed with information, practical knowledge and hands-on experience. We would never have believed we could produce such professional looking, and sounding films on our phones during a one-day course. Everyone finished the day with a real sense of achievement.”
Neil Phillips
Marketing & Communications
